December 2016

All posts from December 2016

The magic of planning analytics: A holiday story

by pm2net on December 22, 2016 , Comments Off on The magic of planning analytics: A holiday story

Holiday operations can be quite demanding for any organization, but if you operate from the North Pole and work against the clock all year to meet your late December deadline, then you need big data and analytics. Hear what big data and advanced analytics expert Tripp Braden had to say about this unique global enterprise.

Source: big data hub

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How to navigate—and conquer—the world of Hadoop and Spark

by pm2net on December 22, 2016 , Comments Off on How to navigate—and conquer—the world of Hadoop and Spark

IBM has identified a number of common problems that many businesses find themselves facing in their various stages of Apache Hadoop and Apache Spark adoption. As a result, IBM has developed a set of support services to help customers accelerate time-to-value outcomes and reduce risk when building Hadoop and Spark applications.

Source: big data hub

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Riding the wave of digital disruption with real-time cognitive insight

by pm2net on December 22, 2016 , Comments Off on Riding the wave of digital disruption with real-time cognitive insight

Businesses that engage in digital transformation can transform their activities, processes and models to fully leverage opportunities provided by advanced digital technologies. See how a telecommunications provider built a real-time big data analytics platform that harnesses the power of cognitive computing for real-time ingestion of streaming data from a wide range of sources to enhance handling customer support use cases.

Source: big data hub

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Power of the partner: Customer experience management for corporate accounts in telecommunications

by pm2net on December 20, 2016 , Comments Off on Power of the partner: Customer experience management for corporate accounts in telecommunications

Customer experience management can be compared to finding a needle in a haystack. Yet, it’s actually much more challenging—akin to tracking handfuls of needles in a mountain of needles. See how organizations can effectively measure, track and manage subscriber performance in real time.

Source: big data hub

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LAN Modernization Case Study

by pm2net on December 20, 2016 , Comments Off on LAN Modernization Case Study

Introduction

With a need for a serious Network, Voice, and Emergency Systems upgrade, the largest public school system in the state of California (in terms of number of students) and the 2nd largest public school district in the country utilized PM2NET’s services for a LAN Modernization.

 

Business Challenge: LAN Modernization

After 8 years of the same systems, the large public school district decided it was time for a change to match up with today’s technologies and to accommodate the ever-growing number of students. The school district put out a request for bids in order to find a provider for this upgrade. After evaluating a number of options, AAA’s offer was selected, which included PM2NET’s professional services.

 

Solution

The PM2NET engineers set out to visit 11 school sites. At each site, they migrated the existing network, implemented VOIP and a public announcement system. The PM2NET engineers were also tasked with implementing wireless in some sites and improving the wireless in others. To do so, the engineers installed Cisco APs and wireless controllers to manage the APs at each site. The only difficulty while completing the project was complying to each schools’ hours of operation. While conflicting at times, the technical team was able to come in after hours to get the job done within the allotted time stated in the Statement of Work.

 

Benefits

PM2NET’s services transformed the way the school district operated. With the newly implemented VOIP, management was centralized and can be controlled from their headquarters. The installation of Cisco APs effectively improved each site’s wireless with increased network speed. Their upgraded systems also cut out the need for managed services by utilizing their in-house engineers. Overall, PM2NET was able to help the district save time, effort, and money with their network, voice, and emergency systems upgrade.

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Public sector: Hadoop, Spark and the 360-degree view of citizens

by pm2net on December 19, 2016 , Comments Off on Public sector: Hadoop, Spark and the 360-degree view of citizens

To serve citizens effectively and efficiently, public entities can draw from the private sector’s 360-degree view of the customer and apply analytics, big data, Hadoop, machine learning and Spark to create a single or 360-degree view of the citizen. See how this methodology can empower public agencies to transform public entity relationships.

Source: big data hub

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It takes two: People and performance analytics for sales compensation

by pm2net on December 19, 2016 , Comments Off on It takes two: People and performance analytics for sales compensation

Don’t let your sales compensation dashboard tell you half the story. Take a look at the five key productivity metrics and five key people metrics you need to consider when determining whether your sales employees are performing as expected, driving your organization’s strategy and motivated to take strategic action.

Source: big data hub

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Dark data: The elusive black swan and financial fraud, part 2

by pm2net on December 16, 2016 , Comments Off on Dark data: The elusive black swan and financial fraud, part 2

Hunting the elusive black swan that is a fraudulent high-value payment requires a meticulous process of refining the fraud detection methodology to accurately identify the small variances in usual customer patterns. See how spotting elusive black swans requires the right tools to spot variances in normal customer behavior.

Source: big data hub

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Case in point: Verizon’s cognitive journey and the customer experience

by pm2net on December 15, 2016 , Comments Off on Case in point: Verizon’s cognitive journey and the customer experience

Without question, our lives are very different from only a couple decades ago, thanks in part to some pretty amazing technology advances including smartphones and other devices, mobile apps, an ever-growing array of social channels and more. Take a look at how one telecommunications organization took a big step in its cognitive journey by optimizing customer interactions to deliver a best-in-class customer experience.

Source: big data hub

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