June 2016

All posts from June 2016

Preventing customer churn through proactive customer care

by pm2net on June 30, 2016 , Comments Off on Preventing customer churn through proactive customer care

Telecommunications organizations cannot ignore the need to engage in the moment by quickly and accurately predicting or detecting network and device problems that may affect the customer experience. Engaging in the moment requires proactive approaches to customer care that can greatly minimize customer churn. Learn more by viewing an on-point discussion with an industry strategist at last year’s IBM Insight 2015.

Source: big data hub

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Analytics Brief: Is the future of policing body-worn cameras?

by pm2net on June 29, 2016 , Comments Off on Analytics Brief: Is the future of policing body-worn cameras?

Body-worn cameras are very likely to become part of a police officer’s standard issue along with body armor, firearm and baton. But body-worn camera programs can be costly when it comes to storing, managing and redacting all that video footage data. See what several law enforcement experts have to say about both the benefits and challenges of body-worn cameras into today’s policing environment.

Source: big data hub

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How cloud and analytics are helping drive digital transformation

by pm2net on June 29, 2016 , Comments Off on How cloud and analytics are helping drive digital transformation

Many organizations today have digital transformation at the center of their corporate strategy. At the heart of this transformation is the ability to develop actionable insights. The key is to gain smarter, more accurate insights faster than their competition and then translate that insight into action for the business.

Source: big data hub

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What is customer segmentation?

by pm2net on June 28, 2016 , Comments Off on What is customer segmentation?

Missing the mark in customer segmentation marketing can be detrimental for consumer product companies. Marketing consumer products demands a fluid, dynamic process for customer segmentation that is in sync with today’s consumer. Learn more about how cognitive analytics leverages consumer and localized market information for insights that can take the guesswork out of marketing consumer products.

Source: big data hub

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CIO Insights: One CIO’s priorities—an agile culture and a big windshield

by pm2net on June 28, 2016 , Comments Off on CIO Insights: One CIO’s priorities—an agile culture and a big windshield

Insights from CIOs can reveal a lot about the industries in which they operate, and hearing from IBM’s CIO is no exception. Check out these highlights from a recent podcast featuring Jeff Smith, CIO at IBM, who offers a glimpse at his idea of focusing on culture, a story of transformation, the CIO’s role and expectations and more.

Source: big data hub

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Wimbledon: Using real-time sports statistics for fan engagement

by pm2net on June 24, 2016 , Comments Off on Wimbledon: Using real-time sports statistics for fan engagement

A real-time notifications system was a champ behind-the-scenes at The Championships, Wimbledon 2015 by enabling its digital and content team to break the news of a key tournament statistics milestone that scooped media organizations worldwide. See what value an extension to that system is adding to the 2016 event to engage fans through predictability and real-time insight.

Source: big data hub

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